Feb 25, 2011

Evans Update

Jeg har gode nyheder: Evans har (endelig) refunderet mine penge. Endda også forsendelsesgebyret. Jeg fik en mail sidste weekend at de nu havde sat det igang og i onsdags gik pengene så ind på min konto. Blogindlægget har helt sikkert været en afgørende faktor i sagen. Det var nemlig da jeg tweetede dem linket at de straks bad om mine oplysninger. Jeg er glad for at The Merry Traveller også skrev til dem på Twitter, det var virkelig sødt af hende. Jeg kan forstå, at det ikke kun er mig der har været ude for dårlig service hos dem og jeg er stadig usikker på, hvorvidt jeg vil forblive en loyal kunde hos dem. Jeg tror virkelig at det skal være nogle exceptionelt lækre og uundværlige ting, for at jeg bestiller fra dem igen. I hvert fald indenfor den nærmeste fremtid. Og nu må det snart være på tide med et OOTD... jeg prøver at tage mig sammen. God weekend!

I've got good news: Evans finally refunded my money, even the delivery cost. I got a mail last weekend saying that they were processing my refund and Wednesday I received the money. The blog post definitely made a difference. When I tweeted them the link they immediately asked for my details. I'm so happy that The Merry Traveller also wrote them on Twitter, that was so nice of her! I've learned that several of you have experienced the same bad service from them and I'm still not sure if I'll continue shopping with them. It would have to be some extremely nice things that I simply couldn't live without... at least for a while. I know it's also about time for an OOTD... I'll try and do one soon. Have a great weekend!

Feb 15, 2011

Something not so sweet about Evans

Den 7. december bestilte jeg tøj fra Evans for godt 800 kr. Pakken er aldrig ankommet og jeg har ikke fået refunderet mine penge. Jeg har kontaktet dem adskillige gange (ca. 5 emails og har prøvet at ringe uden at komme igennem). De har ikke så meget som svaret på bare én af mine emails. I går skrev jeg på deres Facebook-side, men det eneste svar jeg så fik var, at jeg skulle prøve at ringe. Jeg synes at det er helt utrolig dårlig service og jeg kan slet ikke forstå, at de er så uprofessionelle - jeg har aldrig haft problemer med dem før. Jeg behøver vel ikke at sige, at jeg er virkelig ked af det, ikke kun pga. at have mistet så mange penge, men også fordi jeg virkelig var glad for Evans og en loyal kunde. Men det er slut nu. Jeg tør aldrig bestille noget fra dem igen, medmindre denne sag løser sig. Jeg har dog opgivet håbet nu. Lad det være os allesammen en lærestreg, når det kommer til online shopping! Er der nogen af jer der har haft lignende problemer og måske har et forslag til, hvad jeg kan gøre for at få mine penge igen?

December 7th I ordered clothes from Evans for £91,50. The parcel never arrived and I haven't received a refund. Online I can see, that January 20th the order was set to "return requested", without me having done it. But still no sign of my money. I've contacted them several times, including sending 5 emails, calling them (without luck) and writing on their Facebook page, where the only reply was "try calling".  This is THE ONLY reply I've received from them. None of my emails have been responded to, not a single word. I think this is the worst service I've ever received and I'm extremely unsatisfied, frustrated and sad. Not only have I lost a lot of money, but I was also very happy with Evans and a loyal customer. That will change now. I'll never order from them again, if this doesn't work out somehow. I've given up hope now though. Let it be a lesson to all of us, when it comes to online shopping! Have any of you had problems like this before or do you have a suggestion to what else I can do to get my refund?

Feb 13, 2011

A funfilled weekend!

Jeg har haft en rigtig dejlig weekend, med fredagsbar på uni og buffet, bowling, drinks og masser af dans med pigerne fra Zizzi. Jeg fik (selvfølgelig) ikke taget helfigursbilleder, men fredag havde jeg min nye bluse fra Dorothy Perkins og lørdag havde jeg min blondekjole fra Zizzi på, sammen med mine nye hæle fra Monki. Jeg håber også at I har haft en fantastisk weekend!

Min veninde, Amalie, og jeg i fredagsbaren.
My friend, Amalie, and I in the bar at Uni.

En pige ved navn Laura og jeg i baren.
A girl named Laura and I at the bar.

Inden byturen med Zizzi, her kan I måske lidt bedre se mit røde hår.
Before going out with the girls from Zizzi, maybe you can see my red hair better here.

Min kollega, Tanja, og jeg i et crazy lys.
My co-worker, Tanja, and I in a crazy light.

Bowlingsko!
Bowling shoes!

Min seje kollega og veninde, Anna, og jeg.
My awesome co-worker and friend, Anna, and I.

Anna, min boss, Fouzia, og jeg godt igang med at feste.
Anna, my boss, Fouzia, and I partying.

I've had a really nice weekend. Friday I was in the bar at Uni and Saturday I was out eating, bowling, drinking and dancing the night away with the girls from work. Of course I forgot to take fullfigure pictures, but Friday I wore my new Dorothy Perkins shirt and Saturday I wore my lace dress from Zizzi and my new Monki heels. I hope you've had a great weekend, too!

Feb 8, 2011

Dorothy Perkins purchase

I dag hentede jeg min pakke fra Dorothy Perkins på posthuset. Jeg havde virkelig glædet mig til at tingene kom, men som jeg skrev var jeg også ret spændt på størrelserne, da jeg ikke har bestilt derfra tidligere. Jeg havde bestilt både bluse og nederdel i en størrelse UK 22 (en dansk str. 50) og blusen passer rigtig godt, men nederdelen er desværre for stor. Da jeg VIL have nederdelen har jeg nu lavet en return og i stedet bestilt den i en UK 20. Indtil midnat tilbyder Dorothy Perkins 20% på alle ordre over £50, så der røg lige lidt ekstra i kurven, for at få mest muligt ud af handlen. Jeg havde i forvejen kigget på denne fine cardigan, så nu snuppede jeg den og jeg tror at den vil stå rigtig godt til mit nye hår. I sidste uge var jeg ved frisøren og fik klippet en hel del af længden, samt farvet det en smule mere rødt. Jeg lover at jeg nok snart skal få taget et billede, hvor man kan se det ordentligt. Indtil da må I nøjes med dette vidunder af et snapshot!

Green Crew Neck Cardigan £18

Gold Bow Ring £4

Mig og mit nye hår. Det er faktisk en del rødere end hvad det ser ud til her og jeg elsker det!
Me with my new hair. It's actually a lot more red and I love it!

My parcel from Dorothy Perkins arrived today. I was really excited, but also anxious to see how the sizes were, as I've never ordered from them before. I got both the blouse and the skirt in a size UK 22, but sadly the skirt was too big. The blouse is perfect though! I requested a return and immediately ordered the skirt in a UK 20. As DP offers a 20% discount until midnight today, I let a few more items jump in my bag to make the most of my purchase. I've been eyeing the cardigan for a while and I think it would go very well with my new hair. Last week I had quite a lot chopped off and dyed it a bit more red. I promise I'll upload a better picture soon, until then you'll have to make do with this excellent snapshot.

Wants and cravings

Jeg har desværre ikke så mange penge for tiden, men hvis jeg havde, så ville jeg købe disse ting. Jeg er helt vild med 50'er/60'er/70'er-inspirationen i denne sæson, og jeg tror at alle de fine bluser, cardigans mm. ville gøre sig godt i min garderobe. Man må håbe at marts ser lysere ud for min økonomi... indtil da må jeg drømme mig til dette:

New Look

Butterfly Cardigan £22,99

Button Sheer Shirt £9



Lace Up Heeled Clog £20

Polka Dot Court Heels £22,99

Asos

Spot Dress £35

Ochre Canvas Rucksack £28


Sadly, I don't have too much money this month, so I'm afraid I'll have to keep dreaming of these items. I'm still loving the whole 50's/60's/70's inspiration this season, so hopefully March will look brighter.